> For the complete documentation index, see [llms.txt](https://guides.paynow.gg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.paynow.gg/getting-started/going-live-checklist.md).

# Going Live Checklist

Live mode lets real customers pay you real money. Confirm all nine items first.

*Dashboard → Onboarding.*

## Before you flip the switch

### 1. Your store details are correct

Name, slug and currency are all customer-visible. The **slug** appears in your store URL, and changing it later breaks every link you've shared: social posts, Discord pins, in-game messages.

### 2. At least one product exists and is visible

A product can exist but not be purchasable: check that **Disable product** is off and that the **Enabled from** / **Enabled until** dates don't exclude today. Open your storefront in a private browsing window and confirm you can see and click what you expect to sell. See [Products](/products/products.md).

### 3. Delivery is wired up and tested

Payment succeeds, nothing arrives in game, customer opens a dispute. Confirm all three:

* A game server is linked and showing as connected. See [Game Servers](/integrations-and-commands/game-servers.md).
* Every product has commands attached. See [Creating a Product](/products/creating-a-product.md).
* You've bought one product yourself, straight after going live, and watched the command execute. There is no sandbox, so this is a real payment. Refund it afterwards if you want.

{% hint style="warning" %}
Don't skip that purchase. Reading the command back doesn't prove it runs, and otherwise the first person to find out will be a paying customer.
{% endhint %}

### 4. Payouts are set up and approved

Nothing else on this list matters until this one is done: a store cannot go live without it. Approval isn't instant, so start it first rather than last. See [Setting Up Your Payout Account](/getting-started/payout-account.md).

### 5. Identity verification is complete

Required before your store can be approved. You must be 18 or over, with a valid unexpired government-issued ID. See [Creating a Store](/getting-started/creating-a-store.md#step-4-verify-your-identity).

### 6. Support and contact emails are monitored

Customers email the support address on your store.

### 7. Branding is applied

See [Branding](/your-webstore/branding.md).

### 8. Your team has the right roles

Give staff the narrowest role that lets them do their job. Don't hand refund or product-edit rights to moderators who only need to look things up. See [Roles](/store-settings/roles.md) and [Permissions Reference](/store-settings/permissions.md).

### 9. Your store has passed review

PayNow reviews stores before they can go live. Once every other requirement is met, use **Escalate to review** on the Onboarding page to submit the store.

Compliance checks what you sell and the game you sell it for, and there are things it will not approve. Read [Store Review](/getting-started/store-review.md) before you submit.

## Going live

Live mode is enabled from the Onboarding page. There is no live-mode control in Store Settings.

1. Open **Onboarding**. Once the store is approved, the Onboarding Status card shows an **Enable Live Mode** button.
2. Click it. The **Enable Live Mode** dialog asks you to review and confirm your understanding of PayNow's platform policies, with three checkboxes: prohibited items, fraud, and agreement to the Creator Agreement, Terms of Use and Privacy Policy.
3. Tick all three. The **Go Live** button stays disabled until you do.
4. Click **Go Live**.

<figure><img src="/files/GRHqq1o8nOlpwNHBsfox" alt="The Enable Live Mode confirmation with three policy checkboxes and a disabled Go Live button."><figcaption></figcaption></figure>

## In the first hour

1. Buy something yourself using a 100% [coupon](/marketing/coupons.md), a [gift card](/marketing/gift-cards.md) or a free product. Confirm checkout completes, the command runs, and the receipt email arrives.
2. Check [Orders](/orders-and-subscriptions/orders.md) to confirm the order recorded correctly.
3. Check the [Dashboard](/analytics/dashboard.md) to confirm revenue is being counted.
4. Watch [Abandoned Checkouts](/marketing/abandoned-checkouts.md) for the first day.