A new store shows a warning at the top until billing details are provided. Click Billing Details in the top right, complete the form, and the warning clears.
The three sections
Section
What it shows
Tier Details
Your current plan, your usage limit within that tier, and your platform fees. Click Change Plan to browse and select a different package.
Subscription Status
The status of your PayNow subscription.
Invoices
Every invoice PayNow has issued you, for your own bookkeeping. For sales-side records, export from Transactions instead.
The plans
Four plans. The higher the plan, the lower the percentage PayNow takes from each sale, so the subscription partly pays for itself as you grow.
Plan
Platform fee
Monthly sales limit
Free
3.5%
Up to $2,000
Pro
3%
Up to $5,000
Business
2.5%
Unlimited
Enterprise
Custom
Custom
Free and Pro cap your monthly sales. They are not soft targets. Watch the usage figure in Tier Details as you approach the limit, because a store that hits its cap mid-month is a store that stops taking money.
Prices are on paynow.gg/pricing and vary with monthly or annual billing, so check there rather than relying on a figure quoted here.
What each plan adds
Everything in a lower plan is included in the ones above it.
The dashboard badges the Business features as Business Plan Feature rather than naming the plan.
Anything not named above is in Free.
Detailed statistics add Popular Times of Day and Order Volume By Product, which tell you when to announce a sale and which price points work. Compare that against your monthly revenue on the Dashboard before you switch.
Platform fees versus your plan
Your plan and your platform fees are separate charges. The plan is a recurring charge for the tier. Platform fees are a percentage of each sale, shown per transaction on Transactions. A bill that looks higher than expected is usually both.
Each tier carries its own platform fee rate, shown next to the tier when you click Change Plan, so compare the fee rates as well as the subscription price before you switch.
