Products

The Products list, how the catalogue is organised, and where to go for each task.

Your catalogue is what customers buy. Promotions, upsells and tiers sit on top of it.

Dashboard → Content → Products. Needs product_read to view, product_create to add.

Product types

The type you choose changes how the product is billed and what happens after purchase.

Type	Billed	Use for	Notes
One-time	Once	Currency packs, kits, cosmetics, single unlocks	Simplest. Start here.
Subscription	Recurring	Ranks, memberships, monthly perks	Generates Subscriptions; can be grouped into Tier Groups

What you can do from here

Task	Guide
Create a product from scratch	Creating a Product
Copy an existing product	Duplicating a Product
Apply changes across many products at once	Bulk Assigning Products
Build upgradeable rank ladders	Tier Groups
Group products on the storefront	Tags
Discount a product	Sales
Offer an add-on at checkout	Upselling
Offer a free period first	Trials

Organising a growing catalogue

Past roughly a dozen products, the storefront becomes the constraint. Three tools do three different jobs, which is a common point of confusion:

Tool	What it controls
Tags	How products are grouped and displayed on the storefront. Purely presentational.
Tier Groups	How subscription products relate to each other, so a customer can upgrade from Iron to Gold and be charged the difference rather than starting over. Behavioural.
Navlinks	How customers move around the storefront. Navigation, not grouping.

Visibility

A product can exist without being purchasable. Use that to prepare a launch before announcing it, to retire a product without deleting its order history, or to sell something only through a direct link.

Deleting versus hiding

Prefer hiding. Deleting a product that has been sold complicates order history and any active subscriptions attached to it. Hidden products stop being purchasable immediately, and records stay intact.