> For the complete documentation index, see [llms.txt](https://guides.paynow.gg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.paynow.gg/reference.md).

# Reference

- [Why can't I see a feature?](https://guides.paynow.gg/reference/feature-availability.md): Why a feature you read about isn't in your dashboard, and what each plan includes.
- [Is It Down?](https://guides.paynow.gg/reference/is-it-down.md): How to tell whether a problem is on your side, your host's, or PayNow's, and what to report.
- [Glossary](https://guides.paynow.gg/reference/glossary.md): PayNow terms, and the distinctions that cause the most confusion.