# Trials

### Requirements

* **Pro (Tier 2)** plan
* Trials are **subscription-only** (not available on one-time products)

### Enable trials on a product

1. Go to **Content → Products → \[Product]**.
2. In **Lifetime → Trial configuration**, enable **Allow Trials**.
3. Set the **Trial Period** (e.g., 7 days).
4. (Optional) Turn on **New Customers Only** to block returning users.
5. (Optional) Configure cooldown rules (see below).
6. Save.

> Access begins immediately when the trial starts. If the customer doesn’t cancel before the end date, the subscription converts to paid automatically.

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### Trial configuration (fields)

* **Allow Trials** — enable trials for this product.
* **Revoke immediately when canceled** — remove access as soon as a user cancels during the trial.
* **Trial Period** — length of the trial (days/weeks/months).
* **New Customers Only** — only customers with **no prior orders** for this product can start a trial.
* **Customer must have no orders in the last X days** — global cooldown blocking users who bought **anything** in your store recently (optional).
* **Allow Repeat Trials** — permit additional trials after a cooldown.
* **Customer must not have ordered the product in the last X days** — per-product cooldown for repeat trials (only applies if **Allow Repeat Trials** is on).

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### How trials work

* **Start:** Trial begins at checkout after subscription opt-in.
* **Access:** The customer receives the product’s subscription benefits for the trial period.
* **Cancel during trial:** Access is revoked immediately if the revoke toggle is enabled; otherwise it ends at the scheduled time.
* **End:**
  * If not canceled, the trial **converts to a paid subscription** at the listed price.
  * If canceled or expired, access is removed and billing stops.

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### Manage trials

Go to **Content → Trials** to view and filter trials by **Checkout ID**, **Subscription ID**, **Customer**, or **Status**.\
From a trial/subscription detail, you can **end a trial early**.