# Orders

<figure><img src="https://effedion.nl/img/A9fI62Q2isioM7gkdj0VErmd.png" alt=""><figcaption></figcaption></figure>

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### Search & Filter

Easily find the exact order from the search bar in the top left. Furthermore, you can filter your results based on specific customers, products, subscription ID, or subscriptions or status.

<figure><img src="/files/Nr3NXYS9hbEMHnrXATei" alt="Easily search for a specific Order ID from the search bar located at the top left of the Orders page."><figcaption><p>Easily search for a specific Order ID from the search bar located at the top left of the Orders page.</p></figcaption></figure>

<figure><img src="/files/KhL5CjuhERke0eYF8I8V" alt=""><figcaption></figcaption></figure>

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### Viewing an Order

Clicking on an order opens a detailed breakdown of all relevant information. This includes:

* **Order Summary:** Total amount, currency, and subscription status (if applicable)
* **Customer Card:** Shows customer username, avatar, and identifiers like SteamID
* **Order Details:** Creation & completion timestamps, Steam ID, and customer info
* **Billing Information:** Name, email, country
* **Payment Info:** Method, card brand, last 4 digits, expiry, funding type, country
* **Network Info:** IP address
* **Line Items:** Products purchased, price, quantity
* **Timeline:** Real-time status updates on command execution, creation, and completion

🧠 **Tips:**

* Hover over icons (like Steam or gift icons) for additional details.
* If a product was gifted, hover the gift box icon to view who sent it.
* Hovering over the **Discord icon** lets you copy the customer’s unique checkout URL — handy for sending if they forgot to link their Discord after purchase.

<figure><img src="https://effedion.nl/img/xFFUZrsyI3MI0Bh7AyGpUv0Z.png" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guides.paynow.gg/content/orders.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
