> For the complete documentation index, see [llms.txt](https://guides.paynow.gg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.paynow.gg/content/orders.md).

# Orders

<figure><img src="https://effedion.nl/img/A9fI62Q2isioM7gkdj0VErmd.png" alt=""><figcaption></figcaption></figure>

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### Search & Filter

Easily find the exact order from the search bar in the top left. Furthermore, you can filter your results based on specific customers, products, subscription ID, or subscriptions or status.

<figure><img src="/files/Nr3NXYS9hbEMHnrXATei" alt="Easily search for a specific Order ID from the search bar located at the top left of the Orders page."><figcaption><p>Easily search for a specific Order ID from the search bar located at the top left of the Orders page.</p></figcaption></figure>

<figure><img src="/files/KhL5CjuhERke0eYF8I8V" alt=""><figcaption></figcaption></figure>

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### Viewing an Order

Clicking on an order opens a detailed breakdown of all relevant information. This includes:

* **Order Summary:** Total amount, currency, and subscription status (if applicable)
* **Customer Card:** Shows customer username, avatar, and identifiers like SteamID
* **Order Details:** Creation & completion timestamps, Steam ID, and customer info
* **Billing Information:** Name, email, country
* **Payment Info:** Method, card brand, last 4 digits, expiry, funding type, country
* **Network Info:** IP address
* **Line Items:** Products purchased, price, quantity
* **Timeline:** Real-time status updates on command execution, creation, and completion

🧠 **Tips:**

* Hover over icons (like Steam or gift icons) for additional details.
* If a product was gifted, hover the gift box icon to view who sent it.
* Hovering over the **Discord icon** lets you copy the customer’s unique checkout URL — handy for sending if they forgot to link their Discord after purchase.

<figure><img src="https://effedion.nl/img/xFFUZrsyI3MI0Bh7AyGpUv0Z.png" alt=""><figcaption></figcaption></figure>
