Manage My Subscriptions
Easily view and manage all your active subscriptions across stores on the PayNow platform.
Last updated
Easily view and manage all your active subscriptions across stores on the PayNow platform.
Last updated
Go to
Enter the email address associated with your purchases.
You will receive a confirmation email with a direct link to your subscription management page.
Click the link in the email to open your subscriptions dashboard.
In the Subscriptions dashboard, locate the subscription you want to cancel.
Click the Cancel (🚫) button next to the subscription.
Follow the confirmation steps to complete the cancellation.
If you don’t see your subscription, consider the following:
Ensure you entered the correct email that was used during the purchase.
If your subscription is missing, it may be linked to a different email address. Try entering an alternative email you might have used.
If you’re still unable to find your subscription, contact the store’s support team for assistance.
Refunds are processed through PayNow, but PayNow itself does not offer refunds. Refund eligibility and approval are determined by the store where you made the purchase.
Contact the store’s support team to request a refund.
If the store approves the refund, PayNow will process it accordingly.
PayNow only facilitates payments and does not issue refunds directly.
No, canceling a subscription only stops future renewals. You will keep access until the end of the billing period.
Yes, you can resubscribe by purchasing the subscription again from the store’s website.
For refunds or product-related issues, contact the store where you purchased the subscription.
For billing and cancellation issues, visit our .
If you have further questions, open a ticket in the .