> For the complete documentation index, see [llms.txt](https://guides.paynow.gg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.paynow.gg/getting-started/faq/packages-faq.md).

# Packages FAQ

## **How do I revoke a package from a customer?**

Packages can be revoked manually from the [Customer Page](broken://spaces/Y7WxlAPTMlPM6yqWDNd8/pages/xKk5s4QqTD2FpDTaLtnj) at the **Inventory** section. However, note that:

* If a package **has expired**, the revoke option is no longer available.
* Packages that **do not expire** can still be revoked, but they **must have an On Expiry Action set** for this to work.

***

## **What happens when a package expires?**

When a package expires:

* Any **On Expiry Actions** (such as removing roles or executing commands) will be triggered.
* If no expiry action is set, nothing happens automatically.

***

## **Can I create subscription-based packages?**

Yes! You can create **recurring subscription packages** in PayNow by setting a billing cycle when configuring a product. Customers will be charged automatically at the selected interval.

> **Note:** Not all payment methods support subscriptions. Make sure to check which payment options are available for recurring billing when setting up your product.

***

## **Does revoking a package remove a Discord role?**

No, **manually revoking a package does not remove the assigned Discord role**. Roles are only removed if the package **expires** and has an **On Expiry Action** set to remove it.

***

## **How do I assign multiple deliverable actions to a package?**

When creating or editing a package, scroll to the **Deliverable Actions** section and click **"Add Action"**. You can stack multiple actions, such as:

* **Assigning a Discord Role**
* **Executing a game server command**
* **Granting a Gift Card**
* **Giving access to Downloadable Files**

{% hint style="success" %}
**Webhooks must be set up separately** through the [Webhooks page](broken://spaces/Y7WxlAPTMlPM6yqWDNd8/pages/xKk5s4QqTD2FpDTaLtnj).
{% endhint %}

For more help about webhooks, visit the [Webhooks Guide](https://guides.paynow.gg/integration/webhooks) We also provide **default webhook templates** for [Minecraft](https://guides.paynow.gg/integration/webhooks/minecraft-templates) and [Steam](https://guides.paynow.gg/integration/webhooks/minecraft-templates)-based games.

***

#### **Need more help?**

If you didn’t find your answer here, check out the full [**Packages Guide**](https://guides.paynow.gg/content/products/creating-a-product) or visit our [Discord](https://discord.gg/paynow).


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